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The Ultimate List of Retail Conferences

It’s critical for your brand to stay on top of the latest trends and technologies to drive customer engagement.

And there’s no better place to do that than at retail conferences.

Attending retail conferences is a great way to meet some of the foremost minds in the industry and make valuable contacts.

Learning about how to best interact with your customers in this “instant culture” is why we compiled this list of must-attend retail conferences for 2023.

eTail Palm Springs 2023

Summary: eTail is where the top minds in retail meet, collaborate and learn about what’s disrupting the industry and what will change tomorrow. eTail is designed to build your business and profits, cutting out the fluff and providing content from retail innovators in the trenches.

eTail is a three-day retreat designed to help you increase the profits from your business. You’ll get action-packed strategies and make connections with America’s most successful retailers.

Dates: Feb. 27-March 2, 2023

Venue: JW Marriott Desert Springs

Location: Palm Springs, CA


Shoptalk 2023

Summary: Shoptalk’s speakers are industry leaders and innovators from a broad cross-section of companies, ranging from established retailers and brands to innovative new startups and prolific investors.

Shoptalk 2023 will also feature brand new Shoptalk Original Content—this includes 100% independent research, data, frameworks, benchmarking studies and visual guides developed in-house by the Shoptalk team.

Thousands attend Shoptalk each year from almost 3,000 established retailers and brands, startups, tech companies, investors, real estate operators, media, Wall Street analyst firms and more.

Dates: March 26-29, 2023

Venue: Mandalay Bay

Location: Las Vegas, NV



World Retail Congress 2023

Summary: The World Retail Congress attracts the leaders of today’s global retail industry – from multi-national powerhouses to game-changing start-ups and disruptors.

This conference provides a high-level forum for senior retailers to learn, share insights, form powerful connections and shape the future of global retail.

Dates: April 25-27, 2023

Venue: Rome Cavalieri Hotel

Location: Rome, Italy



Global Retailing Ideas Summit 2023

Summary: The 2023 Global Retailing Ideas Summit will blend the old with the new.

It will bring back the in-person experience with some new programming with the virtual engagement that proved to be highly successful in the past.

This intimate conference creates an environment that allows attendees to interact and engage one another and to extend the learning and connecting beyond the event.

Various thought leaders will share a variety of perspectives on the most emerging trends in the global retailing and brand industry.

Dates: March 16-17, 2023

Venue: InterContinental Hotel, San Francisco, CA



Retail Innovation Conference & Expo 2023

Summary: #RICE23 features three-days of compelling keynotes, informative breakouts, collaborative workshops and more!

Dates: June 13-15, 2023

Venue: McCormick Place Convention Center

Location: Chicago, IL


Learn how to boost engagement in your loyalty program by downloading the 2023 Loyalty Amplifiers Data Study.

Retail Supply Chain & Logistics Expo 2023

Summary: Brands need to adapt their supply chains and operate seamless warehousing and distribution systems.

That’s because customers want faster delivery times and an easier return system.

The Retail Supply Chain & Logistics Expo Las Vegas provides a hub to help businesses meet these expectations and stay ahead in this demanding industry.

The two-day, in-person conference includes 100 expert speakers, 200 innovative suppliers, more than 100 seminars from industry experts and 3,000 visitors.

Dates: May 3-4, 2023

Venue: Las Vegas Convention Center

Location: Las Vegas, NV


Future Stores Miami 2023

Summary: This intimate conference has drawn plenty of accolades since it began in 2013 and is the leading in-store experience event.

The conference focuses on reimagining physical stores as the key to growth in today’s retail environment. Attendees hear great success stories and insights to build strong omnichannel strategies.

Whether it’s an interactive roundtable discussion, case study presentation, panel or 1-on-1 Q&As, attendees can find the solutions they’re looking for.

Dates: March 5-7, 2023

Venue: JW Marriott

Location: Miami, FL


NRF Nexus 2023

Summary: NRF Nexus brings together leaders from the intersecting retail roles of tech, marketing and digital to advance the future of retail and innovate around the customer experience.

This in-person event expands on NRF’s previous events, NRF NXT and NRFtech, to provide even more enriching, compelling and inspirational experiences that explore the following topics:

  • Omnichannel technologies and strategies
  • MarTech innovation
  • Next-gen customer experience
  • Hyper-personalization and CRM
  • Emerging payment ecosystems

Dates: July 10-12, 2023

Venue: Terranea Resort

Location: Ranchos Palos Verdes, CA


Groceryshop 2023

Summary: Groceryshop brings together 2,500+ leaders across the ecosystem from established and startup CPG brands, supermarkets, c-stores, drug stores, general merchandise stores, discount stores, ecommerce players, warehouse clubs, grocerants and non-traditional grocery retailers.

Across four days, the jam-packed agenda will feature informative, unrivaled talks on the changing grocery landscape from 175+ industry leaders as well as opportunities to connect and network with peers and potential partners.

Dates: Sept. 18-21, 2023

Venue: Mandalay Bay

Location: Las Vegas, NV



Retailers, Stay Informed for the Sake of Your Customers

You can stay in the loop by attending some of these great retail conferences this year. It will be exciting to see some of your old friends at retail conferences again!

If you’d like to share your thoughts about any retail conference you’ve attended, we’d love to hear them.

And let us know if there are any we missed. Which retail conferences do you plan to attend in 2023?

If you’re looking to increase your customer engagement, reach out to our loyalty experts any time.

Jim Tierney

Jim is our Loyalty Content Specialist, working closely with the B2B Marketing team. Aside from cranking out loyalty-related content, he is the proud father of two beautiful daughters, an avid runner and an old movie fanatic who calls Alfred Hitchcock his favorite director and Claude Rains his favorite actor.

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