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Check out the latest loyalty news and thought leadership on the ebbo™ customer loyalty blog.

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Industry Trends

Why Technical Debt Leads to Poor Customer Experience

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Loyalty

Are Free Loyalty Programs Really Free?

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Premium Loyalty

Q&A: An Interview With the Architect of GameStop’s PowerUp Rewards Premium Loyalty Program

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Loyalty

Is Your Loyalty Program Really Just a CRM Program?

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Industry Trends

How Prime Benefits at Whole Foods can Change the Grocery Industry

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Premium Loyalty

Why Lids is Hanging Its Hat on Premium Loyalty [Interview]

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Industry Trends

Why Amazon Can Increase the Cost of Prime

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Premium Loyalty

Boxed Up: Why Boxed Just Launched a Premium Loyalty Program

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Premium Loyalty

100 Million Reasons to Think About Premium Loyalty Programs

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Industry Trends

Why the Demise of Plenti was Inevitable

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