Today, I’m excited to officially introduce you to ebbo.
After welcoming PrizeLogic to the Clarus team last year, we wanted to combine organizations to bring the best of both worlds to our clients and the best way to do that was to unify with a new name.
The teams at Clarus Commerce and PrizeLogic have led the way in the loyalty and customer engagement space for a combined three decades.
Since 2001, Clarus has been helping brands engage and reward their best customers through an innovative, full-service approach to loyalty programs.
Founded in 2008, PrizeLogic has powered loyalty, promotions and rebate programs for leading brands in the retail, CPG and travel & hospitality space.
Together, as ebbo, our mission is to empower your brand to drive continuous customer engagement.
And that takes more than just building and running loyalty programs.
As we officially begin this new journey as ebbo, your customers have more choices than ever before, and repeat engagement is a major challenge for all brands. According to our research, nearly 70% of consumers believe their loyalty is more difficult for a brand to maintain than ever before.
That’s why, for the past year, the teams have been working steadily behind the scenes to combine our capabilities. With an enhanced spectrum of loyalty solutions like punch card programs, points-based rewards, retention rewards, premium loyalty and digital rebate programs, we’re even better equipped to serve you.
And ebbo’s loyalty amplifiers like sweepstakes, UGC contests, trivia and more can enhance your loyalty program with increased customer acquisition, program onboarding & education, revenue, point burn, customer retention and brand advocacy.
This means that not only can we help you build and manage a successful loyalty program as we did before, but we’re also positioned to add these configurable solutions to accomplish your specific program goals.
These solutions are all backed by our expanded loyalty services including creative & user experience, dedicated account management, strategy & analytics, content moderation, development services, customer service, legal services, prize management and decades of subscription billing management.
I’m incredibly proud of the work that has been done by Clarus Commerce and PrizeLogic for our brand partners to help surpass their goals.
Here’s a small sampling of the positive feedback we get every day from our clients.
“Nearly every success of this last year would not have happened without the strong partnership and amazing talent you bring to the table. Grateful for our ongoing relationship.” – T-Mobile
“Team — what a year it’s been! YOU and your team have been such great partners – we definitely couldn’t do it without you.” – ShopHQ
“It’s rare that you find a vendor that partners with the care and ethics that Clarus [ebbo] does.” – Oriental Trading
Not to mention, the team recently took home a Best in Class Award for Technology alongside client Johnson & Johnson who received the Gold Customer Insights and Metrics award at the 2022 Loyalty Expo.
And going forward into 2023 and beyond, we’re confident that our vision for building customer engagement will meet and exceed your expectations and turn your customers into brand advocates.
We’re hard at work continuing to build new capabilities to meet the needs of our clients. We have a robust pipeline of new technology to ensure we provide the solutions needed in this complex world.
If you want to understand how we can help you achieve your customer engagement goals, reach out to our customer loyalty experts any time.