A lot has changed in loyalty. How do we keep up?
We recently sat down with Emily Collins, Principal Analyst at Forrester, to pick her brain on loyalty in the Age of the Customer.
If you missed the live webinar, don’t worry! We’ve recorded it and made it available for free.
In the first half of the webinar, Emily discusses in detail some of the biggest questions that retailers are asking.
What do customers really want from their loyalty programs? Hint: It’s not just your best discount.
Why aren’t the current approaches to loyalty cutting it?
How can you evolve your program to build stronger relationships?
Then, we pull from our own experience to give you five tips on creating loyalty moments with your customers.
If you’re a retailer, marketer, or simply interested in learning more about the state of loyalty, what’s changed, and how to think differently going forward, you’ll definitely want to watch this free webinar.
Fill out the form below to check it out.
Paul Wolfer
Paul is our Senior Manager, B2B Marketing. He works closely with the leadership team on strategic positioning, messaging and branding. When he's not posting on LinkedIn or working on the newest data study, he can usually be found adventuring to breweries or attempting to learn a new song on his guitar.
