Skip to content

Creating Loyalty Moments – Featuring Emily Collins [Webinar]

A lot has changed in loyalty. How do we keep up?

We recently sat down with Emily Collins, Principal Analyst at Forrester, to pick her brain on loyalty in the Age of the Customer.

If you missed the live webinar, don’t worry! We’ve recorded it and made it available for free.

In the first half of the webinar, Emily discusses in detail some of the biggest questions that retailers are asking.

What do customers really want from their loyalty programs? Hint: It’s not just your best discount.

Why aren’t the current approaches to loyalty cutting it?

How can you evolve your program to build stronger relationships?

Then, we pull from our own experience to give you five tips on creating loyalty moments with your customers.

If you’re a retailer, marketer, or simply interested in learning more about the state of loyalty, what’s changed, and how to think differently going forward, you’ll definitely want to watch this free webinar.

Fill out the form below to check it out.

Paul Wolfer

Paul is our Senior Manager, B2B Marketing. He works closely with the leadership team on strategic positioning, messaging and branding. When he's not posting on LinkedIn or working on the newest data study, he can usually be found adventuring to breweries or attempting to learn a new song on his guitar.

Subscribe to Newsletter

Thank you for subscribing!

ebbo™ is an all-in-one loyalty company. With our data driven strategy, full-service approach, and the unwavering support of the people behind the platform, our dedicated team will work with you to understand your loyalty goals, innovate solutions and help you build customer engagement on repeat.

Related Posts

Events

Customer Relationship Management Conference: Key Takeaways from CRMC 2024 

Read now

Events

Retail Loyalty Recharged: A Recap of the Leaders in Retail Loyalty Summit

Read now

Loyalty

6 Benefits of Adding a Free Tier to Your Paid Loyalty Program + 6 Strategies for Success 

Read now

Industry Trends

Top 5 Takeaways from Shoptalk 2024 

Read now

Loyalty

A Seamless Journey: Unifying Customer Experience through Loyalty 

Read now

Be the brand people love