Engagement Loyalty
Maximize customer lifetime value by building a tiered loyalty program designed to reward your customers and motivate behavior. By combining a free and paid solution, brands can cast a wider net, drive deeper engagement, reward based on member value, encourage repeat purchases and deliver significant incremental revenue… all while giving members a choice on the type of program that best appeals to them.
Already have a loyalty program? Supercharge it by adding an additional tier designed for your unique marketing goals.
Build a better engagement loyalty program
A well-designed engagement loyalty program incentivizes members with an easy-to-understand value exchange (like points or brand currency) for completing specific satisfying actions. With each simple task (making a purchase, answering a survey or completing a profile), members accrue points or other currency to redeem on anything from merch and perks to savings on their next purchase while building a stronger connection with your brand. And because non-purchase actions are part of the strategy, you can collect valuable zero-party data that lets you get to know your customers even better.
Looking for a smarter engagement loyalty program? Partner with the ebbo™ team of experts to design a program tailored just for your customers, and specifically for your goals.
- Drives Meaningful Interactions:
Fosters deeper, more consistently connected customer relationships. - Enhances Brand Loyalty:
Encourages ongoing engagement beyond transactions by building repeatable habit. - Grows Brand Value:
Increases retention and CLV with purchase & non-purchase behaviors.
An engagement loyalty program that rewards your customers
Define your currency & rewards
Establish a clear system for earning and redeeming points or other rewards based on customer engagement and actions.
Create clear & simple criteria
Build achievable and transparent guidelines for earning points and progressing through tiers to ensure customer understanding and motivation.
Seamlessly integrate
Ensure frictionless integration with clear, branded customer communication of the program’s structure, benefits and experience.
Monitor & refine
Monitor performance, collect data, and refine the program to reward and retain loyal customers.