Leaders In Loyalty 2026
Precision Loyalty: The Era Of Intelligent Engagement
Space is Limited At This Free Event; Apply to Attend Today!
Explore The Future Of Intelligent Engagement
Wednesday, April 29, 2026
Pelican Grand Beach Resort
2000 N Ocean Blvd, Fort Lauderdale, FL
The intersection of loyalty and intelligence is here.
Join your fellow loyalty, marketing, and customer experience leaders for an immersive day exploring the future of intelligent customer engagement.
In an age defined by data, automation, and elevated expectations, brands are reimagining how they connect with their customers. This year’s theme — Precision Loyalty: The Era of Intelligent Engagement — dives into how technology, insight, and empathy are converging to create deeper, smarter, and more meaningful relationships.
What to Expect
- Inspiring Keynotes from loyalty pioneers and brand visionaries
- Dynamic Panel Conversations on the intersection of AI, data, and human behavior.
- Interactive Sessions & Networking designed to spark collaboration and innovation.
- Actionable Insights you can take back to your organization to shape the next era of customer loyalty.
Who Should Attend
- Chief Customer or Experience Officers
- Senior loyalty, Customer growth and CRM leaders
- Brand Marketers and CX Strategists
- Digital transformation and innovation teams
2026 Session topics:
Keynote: The Era of Intelligent Engagement
Vision and strategy for modern loyalty and engagement.
ebbo Practical Frameworks
How to operationalize intelligent engagement in a measurable, human way.
Industry Perspective (Wise Marketer / Loyalty Academy)
What’s trending and changing in “intelligent engagement.”
Workshop / Case Study (All)
Real examples of what’s working today.
Trust + Intelligence Session (ODU / Loyalty Science Lab)
How brands build trust while using AI and customer data.
Panel Discussion (Representatives from attending brands)
How brands execute under constraints while protecting trust.
Applied Deep Dive (All)
Turning insights into action and results.
Roundtables / Guided Networking
Peer discussions by industry/challenge.
Schedule of Events
Tuesday, April 28, 2026
Welcome Dinner
Tuesday, April 28th 6-9pm
Mastro’s Ocean Club
Transportation will be provided from Grand Pelican Resort
Wednesday, April 29, 2026
Precision Loyalty: The Era of Intelligent Engagement
8:30AM – 4:00PM
Pelican Grand Beach Resort
2000 N Ocean Blvd, Fort Lauderdale, FL
Apply to attend today and stay tuned for exciting updates!
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