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Will Shoppers Pay for Free Returns?

Return Saver offers a solution to a common consumer pain point:  Paying for return shipping of online purchases.  For $49 a year, consumers can enjoy an unlimited number of returns to virtually any website in the country, and as long as the shipment weighs less than 50 pounds and fits in a standard-sized box, shipping, provided exclusive by FedEx Ground, is free.  Clarus CEO Tom Caporaso discusses the benefits of the program with Ecommerce Bytes.

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