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Why L.L. Bean Is Unlikely to Make Massive Changes to Its Return Policy

As L.L. Bean looks to cut costs and streamline operations, it has been rumored that it may be turning towards significantly changing its legendary returns policy, which puts no time-limit on returning items. In this byline for Nasdaq, Clarus Commerce CEO Tom Caporaso looks into why that might be a huge mistake on the retailer’s part.

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