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Why Amazon is putting pick-up and drop-off lockers in Philly-area malls

As shopping malls continue to see dropping foot traffic, retail operators are starting to work hand-in-hand with online retailers to stop the changing tide. With Amazon installing pick-up and drop-off lockers in malls, experts are seeing this presence as a win-win for shoppers and businesses alike. But, for all the malls who don’t join in on this collaboration, Clarus Commerce CEO Tom Caporaso sees the situation as “adapt or die.”

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