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Unlimited return shipping: What’s it worth?

For years, consumers have often been reluctant to order items online because the cost of returning unwanted or ill-fitting goods was too high.  The debut of Return Saver can change that by providing online shoppers significant savings when they ship unsatisfying purchases back through FedEx Ground.  Tom Caporaso, Clarus’s CEO, shares the thought process that drove the program development with U-T San Diego.

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