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Send it back: Thursday marks ‘National Returns Day’

Every year, UPS dubs a day in early January as “National Returns Day.” On this made-up holiday, UPS experiences the peak of returns for the year, which will see an estimated 1.3 million returned packages in 2017. The reason for this onslaught of unwanted gifts? The rise of e-commerce sales, especially during the holiday season, said Clarus Commerce CEO Tom Caporaso.

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