Macy’s Purges 100 Stores, Tightens Grip on E-Commerce

With a recent announcement by Macy’s to close 100 of its stores, CMS Wire looked into the current retail climate and how Macy’s got to this point. Looking to the future, Clarus Commerce CEO Tom Caporaso commented that for Macy’s to come out of this stronger, they will have to turn their focus to the omnichannel experience.