As Macy’s closes 100 of its stores, the viability of the brick-and-mortar model is being challenged, and Amazon.com and e-commerce businesses are eating into the retail giants profits. In this Boston Globe article, Clarus Commerce CEO Tom Caporaso says that the dip in revenue is not only tied to e-commerce dominance, but also the shopping habits of consumers, who turned to bargain stores like TJ Maxx and HomeGoods during the 2008 recession.